Computing Services Expands Computer Maintenance Services

Beginning Monday, January 21, 2007, Computing Services' Computer Maintenance Group (CYH A-101) will offer repair services for additional hardware vendors such as Gateway, Toshiba and Compaq, among others.  We will continue to offer service for Lenovo (IBM), Dell and Apple computer hardware as well as Hewlett Packard (HP) printers.

If your hardware is still under the manufacturer's warranty, the service provided by Computing Services will be covered by your warranty.  Computing Services also offers non-warranty service for these vendors at reasonable rates.

To offer these new services, Computing Services has established a partnership with SARCOM, Inc. to provide computer hardware repair services to campus.  We are excited about this partnership that will allow us to expand our warranty repair options while maintaining the quality of service that the Computer Maintenance Group provides.

You can contact the Computer Maintenance Group to see if your computer hardware can be serviced:

   Computing Services Computer Maintenance Group
   Cyert Hall A-101
   Phone: 412-268-2661
   Email: repair@andrew.cmu.edu

For questions about Computing Services' partnership with SARCOM, please contact Tom Dugas, Assistant Director for User Services at tdugas@andrew.cmu.edu or 412-268-2190.

Sarcom is a national company and a fully owned subsidiary of PC Mall.  They have over 700 Engineer, Technicians and Project Managers. They hold over 4200 certifications and authorizations and are a certified Dell, Apple, HP, Compaq, Gateway and Toshiba authorized repair center.