2017-Computing Services - Carnegie Mellon University

2017

Thursday, June 22, 2017

RESOLVED SERVICE OUTAGE: CMS Cascade (6/22)

The CMS Cascade Service is unavailable from 11:40 am today. Service should be restored by 12:30 pm. MORE
Wednesday, June 21, 2017

MAINTENANCE OUTAGE: Wired and Wireless Networks (06/24)

During the 6:00 AM-9:00 AM maintenance window, wired and wireless networks, Unified Communications, and other network dependent services may be intermittent or completely unavailable. MORE
Wednesday, June 21, 2017

RESOLVED SERVICE OUTAGE: Network (6/20)

The CMU-GUEST wireless network is available only intermittently. Computing Services is working to restore normal connectivity. MORE
Monday, June 19, 2017

MAINTENANCE OUTAGE: Password Management System (6/22)

During the 1-5 pm maintenance window, you will not be able to change or reset your password.  MORE
Thursday, June 15, 2017

UPDATE - MAINTENANCE OUTAGE: Wired and Wireless Networks (06/17)

The wired and wireless mainteance outage on Saturday, June 17 has been postponed. MORE
Thursday, June 8, 2017

MAINTENANCE OUTAGE: CMU-GUEST Event Codes (06/10)

New CMU-GUEST event codes unavailable during maintenance on June 10, from 7:00 - 10:00 AM MORE
Thursday, June 8, 2017

Cisco AnyConnect VPN Update

Cisco AnyConnect VPN update available at 2:00 PM. MORE
Tuesday, June 6, 2017

Unified Communications - New Rates July 1, 2017

New rates for Unified Communications in effect July 1, 2017. See price lists for details. MORE
Saturday, June 3, 2017

MAINTENANCE OUTAGE: Password Management System (6/8)

During the 6-9pm maintenance window, you will not be able to change or reset your password. MORE
Friday, June 2, 2017

MAINTENANCE OUTAGE: Network (6/3)

During the 6:00-8:00 am maintenance window, those connected via AnyConnect VPN may see short periods of instability. MORE
Friday, June 2, 2017

MAINTENANCE OUTAGE: Citrix - myapps and myotapps (6/4)

During the 6:00 am- 9:00 am maintenance window, you may experience issues with Citrix myapps.andrew.cmu.edu and myotapps.andrew.cmu.edu. MORE
Monday, May 22, 2017

MAINTENANCE OUTAGE: Password Management System (5/25)

During the 7:00 pm- 11:00 pm maintenance window, you will not be able to change or reset your password. MORE
Friday, May 19, 2017

MAINTENANCE OUTAGE: Microsoft Imagine, VMware VMAP Stores (5/24)

Microsoft Imagine and VMware VMAP Stores may be temporarily unavailable 5/24 from 7-10 am. MORE
Tuesday, May 16, 2017

MAINTENANCE OUTAGE: Password Management System (5/20)

During the 8am-noon maintenance window, you will not be able to change or reset your password. MORE
Tuesday, May 16, 2017

SERVICE OUTAGE: Maintenance Virtual Andrew, Heinz VLab (5/17)

Upgrade to the latest version of VMware Horizon View. We do not expect any interruption in service. MORE
Tuesday, May 16, 2017

SERVICE MAINTENANCE: Data Center Network (5/24)

Maintenance will be performed on the Data Center networks. No impact expected. MORE
Wednesday, May 3, 2017

RESOLVED SERVICE OUTAGE: Internet (5/2)

The ISP issue reported yesterday has been resolved as of 6:00 am this morning. MORE
Tuesday, May 2, 2017

RESOLVED SERVICE OUTAGE: Internet (5/2)

An ISP issue impacted access to Google Drive and possibly other applications from approximately 8:40-9:10 am. MORE
Friday, April 21, 2017

MAINTENANCE OUTAGE: Microsoft Imagine, VMware VMAP Stores (04/26)

Microsoft Imagine (formerly Dreamspark) and VMware VMAP Stores may be temporarily unavailable on Wednesday, April 26, from 6:00 a.m. - 9:00 a.m. MORE
Wednesday, April 19, 2017

Media Services - New Rates July 1, 2017

New rates for Media Services in effect July 1, 2017. See price lists for details. MORE
Tuesday, April 18, 2017

SERVICE OUTAGE: Wired, Wireless and Phone (04/19)

Emergency maintenance on Wean Hall wired, wireless and phone services will cause outages on 2nd, 3rd and 4th floors. MORE
Monday, April 17, 2017

MAINTENANCE OUTAGE: Unified Communications Voicemail (4/23)

Computing Services will upgrade the version of the Unified Communications Voicemail service from 6 am - 10 am. MORE
Monday, April 3, 2017

MAINTENANCE OUTAGE: Cascade CMS & AWPS (4/12)

Computing Services will perform maintenance on the Cascade CMS & AWPS services from 6 pm - 10 pm. MORE
Thursday, March 30, 2017

MAINTENANCE: Virtual Andrew and Heinz vLab (04/09)

Computing Services will perform maintenance on the the Virtual Andrew and Heinz vLab services on Sunday, April 9 from 9:00 AM - 12:00 PM. MORE
Wednesday, March 29, 2017

MAINTENANCE OUTAGE: Wireless Networks (04/01)

Computing Services will perform maintenance on the CMU-SECURE (SSID), eduroam and CMU-GUEST wireless networks on Saturday, April 1 from 6:00 AM - 10:00 AM. MORE
Monday, March 27, 2017

MAINTENANCE OUTAGE: Wireless Networks (03/28)

Computing Services will perform maintenance on the CMU-SECURE, eduroam and CMU-GUEST wireless networks on Tuesday, March 28 from 5:00 AM - 6:00 AM. MORE
Sunday, March 26, 2017

SERVICE OUTAGE & MAINTENANCE: Guest Wireless (03/26, 03/27)

Guest Wireless Event Registration cannot create new event access codes; maintenace will occur Monday, March 27 from 5:00 AM - 6:00 AM. MORE
Wednesday, March 15, 2017

MAINTENANCE OUTAGE: Cyrus Bboards (03/24)

Cyrus Bboard maintenance scheduled from 5-5:30 AM on Friday, March 24. MORE
Wednesday, March 15, 2017

RESOLVED - SERVICE OUTAGE: Networking (3/15)

RESOLVED - Guests with event codes created from 7:45am - 2:00pm may not be able to access the CMU-Guest network. MORE
Wednesday, March 15, 2017

SERVICE OUTAGE: Network (3/15)

Guests with event codes created from 7:45am - 2:00pm may not be able to access the CMU-Guest network. MORE
Wednesday, March 15, 2017

MAINTENANCE OUTAGE: UserWeb and CourseWeb (03/23)

User and CourseWeb maintenance scheduled for Thursday, March 23rd from 6 – 10 PM MORE
Monday, March 13, 2017

MAINTENANCE OUTAGE: Unified Communications (3/15)

Verizon will perform maintenance to their services from 8pm - 3am. MORE
Monday, March 13, 2017

MAINTENANCE OUTAGE: Network - Cyert Hall (03/16)

Cyert Hall network maintenance scheduled from 5-6 AM on Thursday, March 16. MORE
Monday, March 13, 2017

MAINTENANCE OUTAGE: Network - Doherty Hall (03/16)

Doherty Hall network maintenance scheduled from 6-7 AM on Thursday, March 16. MORE
Monday, March 13, 2017

MAINTENANCE OUTAGE: Network - Hunt Library (03/16)

Hunt Library network maintenance scheduled from 6-7 PM on Thursday, March 16. MORE
Monday, March 13, 2017

MAINTENANCE OUTAGE: Network - Purnell Center (03/16)

Purnell Center for the Arts network maintenance scheduled from 10-11 PM on Thursday, March 16. MORE
Thursday, March 9, 2017

MAINTENANCE OUTAGE: Internet Connectivity (03/18)

Carnegie Mellon network maintenance scheduled from 8-10 AM on Saturday, March 18. MORE
Monday, February 27, 2017

MAINTENANCE OUTAGE: CMS Cascade (03/04)

CMS unavailable during maintenance on March 4, from 9:00 AM - 12:00 PM MORE
Monday, February 20, 2017

RESOLVED-SERVICE OUTAGE: Unified Communications (2/20)

Incoming phone calls are being dropped without warning. MORE
Monday, February 20, 2017

SERVICE OUTAGE: Unified Communications (2/20)

Incoming phone calls are being dropped without warning. MORE
Monday, February 20, 2017

New Security Measure for Faculty, Staff and Student Employees

Add 2fa protection to your university password by April 20 using DUO. MORE
Saturday, February 18, 2017

RESOLVED - SERVICE OUTAGE: Internet Resources (02/18)

RESOLVED - Currently experiencing issues with internet resources since 9:30 AM. MORE
Saturday, February 18, 2017

UPDATE - SERVICE OUTAGE: Internet Resources (02/18)

Currently experiencing issues with internet resources since 9:30 AM. MORE
Tuesday, February 14, 2017

Andrew Mailman Service Improvements (2/16)

Improvements to Mailman Service on February 16. MORE
Monday, February 13, 2017

SERVICE MAINTENANCE OUTAGE: Unified Communications (2/19)

UC server maintenance on Sunday, February 19, from 6-10 am MORE
Friday, February 10, 2017

Cisco AnyConnect VPN Update (2/10)

Auto-update for Cisco AnyConnect VPN software. MORE
Wednesday, February 8, 2017

Mac OS Support: Sierra 10.12 and Yosemite 10.10

Support information for Sierra 10.12 and Yosemite 10.10. MORE
Tuesday, February 7, 2017

RESOLVED - SERVICE OUTAGE: Guest Wireless (2/6)

RESOLVED: We are currently experiencing log in issues with the CMU-GUEST wireless network. MORE
Monday, February 6, 2017

SERVICE OUTAGE: Guest Wireless (2/6)

We are currently experiencing log in issues with the CMU-GUEST wireless network. MORE
Monday, February 6, 2017

MAINTENANCE OUTAGE: Microsoft Imagine and VMAP Store (02/07)

Microsoft Imagine and VMAP store unavailable during maintenance from 7-9 AM on Tuesday, February 7. MORE
Tuesday, January 31, 2017

SERVICE OUTAGE: Box File Storage (01/31)

CMU Box experiencing intermittent issues with Box Web App on Tuesday, January 31. MORE
Thursday, January 26, 2017

MAINTENANCE OUTAGE: Urchin Web Analytics (02/09)

Urchin Web Analytics unavailable during maintenance on February 9, from 9:00 AM- 5:00 PM MORE
Thursday, January 26, 2017

MAINTENANCE OUTAGE: Citrix - MyApps and MyOTPApps (01/30)

Citrix MyApps and MyOTPApps maintenance on Monday, January 30, 8:00 PM - 1:00 AM MORE
Thursday, January 26, 2017

MAINTENANCE OUTAGE: CMS Cascade (02/01)

CMS unavailable during maintenance on February 1, from 6:00 - 8:00 AM MORE
Tuesday, January 17, 2017

RESOLVED - SERVICE OUTAGE: Andrew Printing (1/17)

RESOLVED: We are currently experiencing issues with Andrew Printing quotas. MORE
Tuesday, January 17, 2017

SERVICE OUTAGE: Andrew Printing (1/17)

We are currently experiencing issues with Andrew Printing quotas. MORE
Friday, January 13, 2017

SERVICE OUTAGE: Multiple Services (1/15)

Multiple services unavailable during maintenance Sunday, January 15, from 8:00 - 8:30 AM MORE
Friday, January 13, 2017

RESOLVED - SERVICE OUTAGE: Cable TV (1/12)

RESOLVED: We are currently experiencing issues with Cable TV. MORE
Thursday, January 12, 2017

SERVICE OUTAGE: Cable TV (1/12)

We are currently experiencing issues with Cable TV. MORE
Sunday, January 8, 2017

MAINTENANCE OUTAGE: Networking (01/07)

Wired, wireless, UC telephony may be intermittent during maintenance from 6 - 9 AM on Jan 7. MORE
Sunday, January 8, 2017

MAINTENANCE OUTAGE: CMS Cascade and AWPS (01/11)

CMS and AWPS unavailable during maintenance on January 11, from 6:00 - 10:00 PM MORE
Wednesday, January 4, 2017

MAINTENANCE OUTAGE: Citrix - myapps and myotapps (1/8)

During the 9am-12pm maintenance window, you may experience issues with Citrix myapps.andrew.cmu.edu and myotapps.andrew.cmu.edu. MORE
Tuesday, January 3, 2017

MAINTENANCE OUTAGE: Password Management System (1/4)

During the 7-10 pm maintenance window, you will not be able to change or reset your password. MORE