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Hardware, OS, Peripherals
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Information Security Office (ISO)

Find Help

Computing Services offers a number of online resources that you can access for help.

Note: Faculty and staff members should check with your Department Administrator or DSP consultant regarding any computing questions. If you don't have a Department Administrator or DSP consultant refer to the online resources listed here.

Support Contact List

A complete list of Computing Services support contacts is available on-line.   

Documentation

Computing Services' maintains a collection of over 200 online documents. Most of your computing related questions can be answered by referencing this collection at the Online Documentation site.

The University Store Computer Sales

Computer Sales of the University Store sells computers, printers, peripherals and supplies from over 200 manufacturers. They offer significant educational discounts on many software packages. Store consultants understand the campus computing environment and provide assistance with questions about hardware and software purchases. Visit the store web site for more information.

Computing Services Help Center

The Help Center is staffed with consultants who can help you with questions about computing. For Help Center hours of operation or other information, visit their web page.

Note: When working with the Help Center, the process is expedited if you know your Andrew Account.

Other Online Resources

  • The Carnegie Mellon Web Portal makes it easy for YOU to create your personal gateway to the information and services you want! Through the Portal's, My Account tab you can change your Andrew ID password, set e-mail vacation away notices, and access webmail. Undergraduate and graduate students, faculty and staff members may also download software.
  • Computing Services Web Site provides information on computing resources and services provided to the campus community.
  • The Information Security Office's goal is provide a safe and secure computing environment for the campus community. Visit their web site for security related news and for the latest patches to keep your computer safe.

Last Updated: 5/2/08