Get your Computer Ready for Campus
For your convenience, public computer labs, or "clusters," are available campus-wide and offer a variety of Windows, Mac and Linux computers, peripherals and an extensive complement of software. If you choose to bring your own computer, be aware of which operating systems we support. You should also take steps to secure your computer BEFORE arriving on campus and connecting to the Carnegie Mellon network.
Secure Your Computer
- Go to http://www.cmu.edu/computing/firstconnect/ and follow the secure steps.
- If prompted, enter your Andrew account userID and password.
Note: Using a computer that does not have the latest patches and/or is not running anti-virus software leaves it vulnerable to infection and may result in it being removed from the campus network.
Supported Operating Systems
Although other operating systems may work in our environment, Computing Services supports Windows 7 & 8 and Mac OS X 10.7+.
Mobile Devices
Computing Services also supports registration, basic connectivity troubleshooting and email configuration for mobile devices. For support information, see the Mobile Device Support Statement.
Consider Your Downloading Habits
When downloading or sharing files, please consider the following:
- If you didn't pay for it - DON'T download it.
- Close/turn off sharing in iTunes (iTunes > Preferences > Sharing) or similar applications before you arrive on campus.
- Consider disabling file sharing for other applications when you are not using them.
- Review the Copyright Violation Guideline.
