Subscription Levels
The following chart describes the features associated with each of the 4 voicemail subscription levels available to faculty and staff. Once you decide on the appropriate subscription level, Telecom Administrators may place voicemail orders using the request form.
Whenever a feature increases between service levels, the change will be indicated with an asterisk (*).
| Features |
Levels
|
| |
1
|
2
|
3
|
4
|
| Greetings |
|
|
|
|
| Personal Greeting |
Y
|
Y
|
Y
|
Y
|
| Extended Absence Greeting |
Y
|
Y
|
Y
|
Y
|
| Maximum greeting length (min:sec) |
0:30
|
0:30
|
0:30
|
0:45*
|
| Messages |
|
|
|
|
| Send/Receive Messages |
Y
|
Y
|
Y
|
Y
|
| Maximum messages (total) |
20
|
20
|
25*
|
30*
|
| Maximum message length (min:sec) |
2:00
|
2:00
|
3:00*
|
4:00*
|
| Days new messages kept |
14
|
14
|
14
|
21*
|
| Days saved messages kept |
14
|
14
|
14
|
21*
|
Messages via Dial-by-Name
(addresses messages to a subscriber by dialing their name instead of a mailbox number) |
Y
|
Y
|
Y
|
Y
|
Message deletion warning
(warns subscribers that messages are about to be automatically deleted and gives the subscriber the option to save the message) |
Y
|
Y
|
Y
|
Y
|
Future Delivery
(ability to deliver a message to a mailbox at a future date and time designated by the sender) |
|
|
|
|
| Maximum number of messages |
5
|
5
|
5
|
15*
|
Future delivery up to days
(maximum number of days in advance a future delivery message can be set for) |
30
|
30
|
45*
|
60*
|
Distribution List
(lists that allow subscribers to record a message once and send it to multiple subscribers) |
|
|
|
|
| Maximum number of lists |
5
|
5
|
10*
|
15*
|
| Number of destinations per list |
15
|
15
|
20*
|
25*
|
OutCall
(Method of message-waiting notification. Subscriber can set a notification schedule so that the voicemail system will call the subscriber at a preset number to inform them of new messages.) |
|
|
|
|
| Local |
N
|
Y*
|
Y
|
Y
|
| 412 Toll (outcall to local, 412 and toll) |
N
|
Y*
|
Y
|
Y
|
| Long Distance (outcall to local, 412, toll and long distance) |
N
|
N
|
Y*
|
Y
|
| Notification failure message (notification of unsuccessful outcalls) |
N
|
Y*
|
Y
|
Y
|
Home/Guest mailbox allowed
(ability to partition a mailbox so that someone from home or a guest can use that part of the mailbox to send and receive between the subscriber of the mailbox and the guest) |
Y
|
Y
|
Y
|
Y
|
| Date/Time Playback Toggle (toggle option to hear date and time preceding each message) |
Y
|
Y
|
Y
|
Y
|
Fax Messages
(verbal notice in a subscribers mailbox alerting the receipt of a fax; subscriber can choose when and where the fax will be delivered) |
N
|
N
|
Y*
|
Y
|
* - A feature has increased from the previous service level.
