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Residence Hall

Complete the following steps to connect to the wired network:

1. Activate Your Data Outlet

Follow these instructions to request to have your data outlet activated at cando.net.cmu.edu. You must be connected to the campus network or via VPN off-campus to access CANDO. IMPORTANT: Outlet activation may take up to two business days.

2. Connect the Ethernet Cable

Once the outlet is active, connect your Ethernet cable to the Ethernet port in your computer; on the other end connect the Ethernet cable to the pass-through which plugs into the data outlet in the room. See the Residence Hall Connection Types page to determine if you need a pass-through.  If your room does not require a pass-through, connect the Ethernet cable directly into the data outlet. See image.

3. Register

Register your computer following the onscreen instructions. Allow 30 minutes for the registration to take effect.

Next Steps

Explore the computing resources available to you:

Network-Enabled Device Help

See the Help/Troubleshooting page, if your device does not have a web browser or requires manual configuration.

Comcast Broadband Service

Fairfax, Neville, Webster Hall- please refer to Housing and Dining Services for help connecting.

Need Help?

Contact the Help Center
Phone: 412-268-4357 (HELP)
Email: advisor@andrew.cmu.edu