Step 1: Update Your Operating System

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Note: You may need to restart your computer as part of this step. Bookmark this page so you can easily return to this point.

1. From the Apple menu or Dock select System Preferences > Software Update.
2. If necessary, click the lock icon to make changes. Enter an Administrator username and password when prompted. This is the Administrator account for your computer.
3. Click Scheduled Check.
4. Ensure the following options are "checked" the following:
   • Check for updates Daily.
   • Download updates automatically.
   • Automatically update system support files (Mac OS X 10.8).
5. Click Check Now to manually update your OS now.
6. If a list of updates appears, ensure each update is checked and then click Install.
   Note: You may be prompted to enter an Administrator username and password. This is Administrator account for the computer you are using.
7. Software Update will download and install any updates. Depending on the number of updates, it may take a long time.
8. If prompted:
   • Click Agree for software license agreements.
   • Restart your Mac.
9. Run Software Update (Apple menu > Software Update) until you see "Your software is up to date." From this point forward, Apple Software Update will run daily.

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