Overview: Contact and Distribution Groups-Computing Services - Carnegie Mellon University

Overview: Contact and Distribution Groups

Contact and Distribution groups are custom lists of email addresses. These group lists can be used to easily send email to or schedule meetings with members of your department, project teams, etc. There are several ways in which to create and utilize Contact or Distribution Groups to send email/calendar invitations to multiple people. The following is a list of the different types of groups, their characteristics and links to additional details:

Contact Groups

  • Stored in your personal contacts
  • Can contain CMU as well as external email addresses
  • Not displayed in the Global Address List
  • Not visible to all Exchange customers
  • Ability to share the Contact Groups with others

To create a contact group, search your email client's help for "create a group."

Contact Groups: Shared Mailbox

  • Stored in the Contacts folder of a Shared Mailbox
  • Can contain CMU as well as external email addresses
  • Not displayed in the Global Address List
  • Not visible to all Outlook Exchange customers
  • Others who have access to the Shared Mailbox can create, edit and use the contacts and contact groups within it

To request a Shared Mailbox/Calendar, visit myexchangetools.cmu.edu and click Request Shared Mailbox/Calendar.

Distribution Groups

  • Stored centrally within Outlook Exchange
  • Can contain only CMU email addresses
  • Displayed in the Global Address List
  • Visible to all Outlook Exchange customers by default (this is configurable)
  • Used primarily to schedule a common group of people for meetings through Outlook Exchange

To request a Distribution Group, visit myexchangetools.cmu.edu and click Request a Distribution Group.

Andrew Mailman Lists

  • Email addresses are NOT stored within Exchange
  • Format is "name@lists.andrew.cmu.edu"
  • Should be used to send email to groups but NOT to schedule Exchange meetings

For help with creating and using, see Andrew Mailman.

Contact and Distribution Group Documentation

For help using a contact or distribution group, refer to the appropriate documentation below:

Last Updated: 6/1/15