Consultative Support
Computing Services offers consultative support to departments in areas where Computing Services has technical expertise and the department does not. These areas include:
- Technology Planning
If a department considers implementing a technology with which they have no prior experience; Computing Services will attempt to find a technical expert to assist the department with their decision-making. For example, the Heinz school considered migrating from Windows to Linux web servers, but they did not have Linux expertise. Computing Services provided a Linux expert, who helped them make an informed decision.
- Technical Hiring Assistance
When a technical expert leaves a university department; the department may not have someone who can assess the technical capabilities of potential replacements. Computing Services can participate in the technical interviews to assist with this process.