Documentation Index

Computing Services documentation is your one-stop resource for answers to all of your campus computing questions.

Use the index below to easily find the information you need!

Andrew Account

• Set Your Initial Andrew Account Password
• Change Your Andrew Account Password
• Forgot Your Password?
• Setting a CMUname
• Network Guest Accounts (for Account Administrators)
• Using a Guest Account [pdf]
• Project Volumes
• Andrew Quota and File Storage Options
• Computing Beyond Carnegie Mellon
  

Enterprise Applications

• Managing Your Password
• Browser Configuration for Financial Applications

Classroom Equipment

• Classroom Equipment Guide

Clusters

• Using Windows on a Cluster Machine
• Using Macintosh OS X on a Cluster Machine
• Virtual Andrew

Connecting to the Network

Connecting

• Connecting to the Campus Network
• Connecting to CMU-SECURE for Managed Computers
• Network-Enabled Devices
• Configuring AirPort Express
• Configuring Time Capsule
• Computing Off Campus
• Virtual Private Networking
• Managing Network Registrations

Network Compliance

• How Computing Services Monitors and Enforces Bandwidth
• File Sharing
• Network Protocol Configuration

Frequently Asked Questions and Support Statements

• FAQ Bandwidth Usage
• Wireless Support Statement

Email

• Email
  
• Sending Mail to Groups
• Email Security
• Alumni Mail Forwarding
• Mobile Devices and Email
• Email Support Statement

Mobile Devices

• Mobile Devices

Operating System and Hardware Support

• Troubleshooting Operating System Issues
• Troubleshooting Hardware Issues
• Preparing for Recovery
• Linux Support Statement
• Mac OS X Support Statement
• Microsoft Windows Operating System

Printing

• Overview
• How to Print

Security

• Secure Your Computer
• Cleaning Windows
  
• Identity Finder
• Windows System Restore
• Disable File Sharing
• Web & Password FAQ
  

Software

• Symantec AntiVirus (Windows)
• Symantec AntiVirus (Mac)
• Andrew Calendar
• Configuring your Web Browser
• Tectia Client Windows
  
• Fetch 5.05 (Mac)
• FUGU SFTP (Mac)
• Terminal on Mac
• Kerberos Authentication

UNIX

• About AFS
• OldFiles Backup Directory
• Prototype Files & Directories
• Unix Commands
• PTS Groups & Setting Protections

Web and Portal

• Web Login / WebISO
• Configure Web Browser
• Carnegie Mellon Web Portal
  • Portal Campus Event Calendar
  • Portal Public Event Calendar
• Web Publishing
  • Publishing Course, Organization or Personal Pages to www.andrew.cmu.edu
  • Publishing Departmental Pages using AWPS to www.cmu.edu 
  • Content Management System (CMS)
    • Sending Email from a Web Form
    • Spam Filtering for Your Web Pages
    • Absolute and Relative Links
    • Restricting Your Web Service
  • Certificate Authority
  • Carnegie Mellon Groups
  Last Updated: 3/28/13