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Delete / Purge Messages

Follow these steps to delete and permanently remove old mail messages in Outlook:

  1. Select the mail message(s) that you want to delete, and do one of the following:
    • click the Delete icon in the toolbar
    • select Edit > Delete
    • right-click on the message and choose Delete from the pull-down menu.
  2. To permanently remove the message(s), select the message(s) then select Edit > Purge > Purge Marked Items in "Inbox".

If you want to add a Purge Deleted Messages button to your toolbar, follow these steps:

  1. Select Tools > Customize. The Customize dialog box appears.
  2. Select the Commands tab. On the left side, select the Edit menu; on the right side select Purge Marked Items in "Inbox" .
  3. With Purge Marked Items in "Inbox" selected, drag it where you want it to appear on your toolbar.


    To shorten the button name, right-click the button while the Customize dialog box is open. From the menu, type a shorter name (e.g., Purge) in the Name text box.
Last Updated: 8/21/07