Andrew Account and Password

Your Andrew account is your gateway to the computing environment at Carnegie Mellon. Your account gives you secure access to email, network registration and other services. 

Once your Andrew account has been created for you, you'll need to set a personal, strong password (see the section Selecting a Strong Password). Depending on your affiliation, refer to the information below:

New first-year undergrads who reside in the continental United States and have NOT previously held an Andrew account

• Visit the web page at webiso.andrew.cmu.edu/cgi-bin/passr/initialsetup.cgi follow the on-screen instructions to set your password. You'll need the Admission ID that you used through the enrollment process to access this web site.

All others

• Your initial password will be set to the first eight digits of your university ID. Visit the COMPUTING tab of the Carnegie Mellon web portal. Select Passwords, and then select manage my andrew password.
  
  Next, use the Password Reset tool at https://webiso.andrew.cmu.edu/passr to configure your security questions. Setting these questions now will make life much easier for you if you ever forget your password.
  
  Note: The password reset tool is not available to users of administrative applications (i.e., Oracle Financials, SIS, SHS, HRIS, PAS).  See the Forgot Your Password section for assistance.

Last Updated: 9/9/09