Documentation Index

Computing Services documentation is your one-stop resource for answers to all of your campus computing questions.

Use the index below to easily find the information you need! 

Andrew Account

• Managing Your Andrew Account Password
• Setting a CMUname
• Network Guest Accounts
• Project Volumes on Andrew
• Increasing and Managing your AFS and Cyrus Quotas
• Computing Beyond Carnegie Mellon: A guide to transitioning services
  

Enterprise Applications

• Managing Your Password
• Query Student Information System (QSIS)
• Browser Configuration for Financial Applications

Clusters

• Using Windows XP on a Cluster Machine
• Using Macintosh OS X on a Cluster Machine
• Frequently Asked Questions: MyFiles and Roaming Profiles

Connecting to the Network

• Connecting 
  
  • Connecting to the Campus Network
  • Managing Network Registrations
  • VPN
    

• Network Compliance
  • How Computing Services Monitors and Enforces Bandwidth
  • File Sharing
  • Network Protocol Configuration
  • Network Bridging

• Frequently Asked Questions and Support Statements
  • FAQ Bandwidth Usage
  • FAQ Dynamic IP Addressing
  • FAQ Wireless Networking
  • Wireless Support Statement

Email

• Outlook: Configuring and Using
• Entourage: Configuring and Using
• Webmail: Using
• Shared Mailboxes
• Using Pine on Unix
• Electronic Bulletin Boards
• Spam Filtering
• Using Sieve for Email Filtering
• Using Vacation Scripts
• Mail Forwarding
• Getting Started with Massmail
• Using Mailman Lists
• Distribution Lists
• FAQ Cyrus

Mobile Devices

• Overview
• iPhone
• Windows Mobile Devices
• Blackberry Devices
• Support Statement

Operating System and Hardware Support

• Troubleshooting Operating System Issues
• Troubleshooting Hardware Issues
• Preparing for Recovery
• Hardware and Software Recommendations
• Linux Support Statement
• Mac OS X Support Statement
• Support Statement Overview/Terms
• Windows Vista Support Statement
• Windows XP Support Statement
  

Printing

• Overview
• Printing from a Cluster Computer
• Printing from Your Own Computer
• Printing for Unix
• Printing Tips
• FAQ Printing

Security

• General Practices
• Securing Windows XP
  
• Securing Vista
  
• Cleaning Windows
  
• Securing Macs
• Securing Unix
• Identity Finder
• Windows System Restore
• Encryption
• File Sharing
• FAQ: Web & Password

Software

• Symantec Endpoint Protection (Windows)
• Norton AntiVirus (Mac)
• Andrew Calendar
• Configuring your Web Browser
• Secure File Transfer on Windows (SSH and SFTP)
• Fetch 5.05 (Mac)
• FUGU SFTP (Mac)
• Terminal on Mac
• Kerberos Authentication

UNIX

• Your Andrew Unix Account
• Using Unix & the Andrew System
• Using PTS Groups & Setting Directory Protections
• Files & Directories in AFS

Web and Portal

• Configure Web Browser & Using WebISO
• Carnegie Mellon Web Portal
  
  • Portal Event Calendar
  • Portal Public Event Calendar 
• Web Publishing
  • Publishing Course, Organization or Personal Pages to www.andrew.cmu.edu  
  • Publishing Departmental Pages using
    - AWPS to www.cmu.edu
    - Content Management System (CMS)
  • Sending Email from a Web Form
  • Absolute and Relative Links
  • Pubcookie Web Authentication
• Carnegie Mellon Groups