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Cluster Software Guidelines

The following guidelines have been established to ensure that a complete collection of software is available on the FIRST CLASS DAY of each semester. Priority will be given to requests that have met these deadlines. Any remaining requests will be addressed on a first-come, first-served basis.

Special Software Request Deadlines

For each semester, two deadlines are set for special software requests: the Software Request deadline and the Supporting Materials deadline.  These dates coincide with the Registrar's deadlines.

Semester Deadline 1: Software Request
Deadline 2:
Supporting Materials

Fall Mid-March
First workday of July
Spring Mid-October
Friday before Thanksgiving
Summer
(any session)
Late February
Last day of Spring Classes

Deadline 1: Software Requests

BEFORE THE SOFTWARE REQUEST DEADLINE, verify the following and submit your request:

  • Determine if there are enough licenses available for the cluster you have requested. If the software is installed elsewhere on campus, determine the number of licenses that are still available for clusters. Note that Computing Services installs requested software to EACH computer in a cluster. Be sure that there are enough licenses for the cluster you have requested (or been assigned to), EVEN IF the course using it has fewer students.
  • The software is supported on our currently available cluster operating systems.
  • The software does not require administrator or root access to run.
  • The software is not demo software, beta software, or otherwise unreleased software.
  • The software does not require distinct license codes or serial numbers for each install or require a special license server.
  • The software does not intervere with other applications or the security or functionality of the cluster computers.
  • Visit the Cluster Reservation web page and SUBMIT YOUR SOFTWARE REQUEST.

Deadline 2: Supporting Materials

BEFORE THE SUPPORTING MATERIALS DEADLINE, submit the following to the Clusters Support Specialist (cluster-reservations@andrew.cmu.edu or 412-268-5822):

  • Software media or a link to the software download.
  • Documentation stating the number of licenses available. This may be an invoice stating the number of licenses purchased or a formal licensing agreement stating how many licenses it includes.
  • Documentation stating if the software is being used elsewhere on campus, and if so, how many licenses currently remain for installation in clusters.
  • A copy of the software licensing agreement. This may be a formal contract, a printed licensing agreement provided with the software media, or even a click-through license that you must accept when installing the software.
Note: Be sure to respond to correspondence from Computing Services as soon as possible! Failure to do so may impede a timely software installation.

License Agreement Note

Computing Services requires adherence to the terms of license agreements and will not violate these terms. Violations can result in penalties for the university and the software not being available for use.


Last Updated: 9/29/11


Need help?

Contact the Clusters Support Specialist
Phone: 412-268-5822
Email: cluster-reservations@andrew.cmu.edu