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Printing Tips

This page offers helpful tips for printing, in general, as well as information specific to conserving your print quota.

Services Available

  • High brightness coated paper is available for the color laser printer in CFA between 9 a.m. - 5 p.m. on weekdays.
  • If you are using a manual feed to print in CFA, ask the CCon for help. CCons will make sure your document is printed on the correct paper.
  • If you are printing large jobs, there are four multi-printer sites: Baker Hall 140 Corridor, Hunt Reference Area, E&S Library, and Wean 5200.
  • You can store documents in your AFS space or email, then visit a printer location that also has a Web Station and use the Web Station to access and print your document. Web Stations and printers are located together in Doherty Hall, Wean 5200, the UC, and CFA.
  • If you experience problems when printing PDF files that contain graphics, different layers or fonts, follow these steps: With the PDF open, select File > Print. Select the printer, click Advanced and then select Print as Image.

Tips and Troubleshooting

  • If you get a "SOAP XML" error at a Clusters print release station, please contact the Computing Services Help Center (412-268-HELP or or a Cluster Consultant (CCon) for help.  Alternately, you can simply ignore the error and the print job will automatically expire after six hours.
  • Avoid paper jams and lost jobs by printing smaller jobs or releasing multiple jobs one at a time.
  • Popup for Mac
    • On OS X 10.8, if the Popup screen fails to appear, download the Popup Software for Mac 10.8.
    • On OS X 10.8, if the Popup screen fails to appear and you have enabled fast user switching, follow these steps to disable it:
      1. Select System Preferences.
      2. Select Users & Groups.
      3. Click the lock and then enter an administrator username and password for your computer.
      4. On the bottom left side of the window, click Login Options.
      5. On the right side of the window, uncheck Show Fast User Switching.

Conserve Your Quota

  • Your quota is only charged per sheet of paper, so print double-sided when possible. Some applications (such as PowerPoint) are able to print up to six items per page, double-sided.
  • Select "Page preview" when printing web pages to ensure your browser doesn’t add a blank page.

Last Updated: 09/12/13