Hours and Assistance-Computing Services - Carnegie Mellon University

Hours and Assistance

Cluster Availability

All clusters are open 24 hours each day with the following exceptions:

  • Clusters are unavailable when they are reserved for classes; check the reservation schedule.
  • Hunt Library Lower Level is open during library hours only.
  • CFA 321 Sound Room is available only when the CFA clusters are staffed.
  • CFA 323 Multimedia and West Wing Collaborative clusters are open 24 hours a day. Please note that you must swipe your activated CMU ID card to gain access.
  • See the Music Technology Center and the Gates-Hillman hours pages for information on those clusters. 

Regular Staffed Hours

Fall and Spring Semesters

  • Monday - Thursday: 8:30 a.m. - 10 p.m.
  • Friday: 8:30 a.m. - 6 p.m
  • Saturday & Sunday: 12 p.m. - 8 p.m.
  • The Sound Room is available during CFA staffed hours only

Summer Semesters and Semester Breaks

  • CCon (Cluster Consultant) staffing is limited during summer semester and semester breaks.


  • CCons are available to assist you during staffed hours. These hours are subject to change based on availability; call 412-268-8776 for assistance.
  • For after hours assistance, please email it-help@cmu.edu

Last Updated: 5/21/15

Need Help?

General Cluster Help
Phone: 412-268-8776
Email: it-help@cmu.edu