Student Accounts

Who is Eligible: Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, through a nightly data feed from the SIS (Student Information System) to the directory.

Entitlements and Restrictions

How to request it: Student accounts are automatically created and reactivated when information comes through the nightly feed.

Suspension Process: When Enrollment Services determines that a student is no longer eligible, an expiration date is automatically set on the account for 90 days from that date. The student receives two suspension warnings before the account expires. The first is one month before the expiration date, the second is two weeks before. If you believe your account suspension warning is an error, please contact The HUB immediately. If they confirm that your enrollment records are in order, contact the Help Center.

Alumni Mail Forwarding: Alumni Relations offers a mail forwarding service to all Carnegie Mellon Alumni.  Please see Alumni Mail Forwarding under Email and Calendar for more details.