Departmental Sponsored

Who is eligible: A specified individual representing the department. Departmental sponsored accounts are NOT for group access to email, etc. The userID and password should never be shared for use by a group. For free group access to email, file storage and calendar, Group Access is the appropriate solution. The sponsor must be a full-time permanent faculty or staff member and there is a fee associated with this account type requiring a minimum sponsorship of 6 months.

Entitlements and Restrictions [PDF]

How to request it: Business Administrators, HREM Administrators, or Departmental Administrators can request or renew accounts by sending email to accounts@andrew.cmu.edu or by completing the Sponsored Account web form.

Note:  There is a non-refundable $120 fee charged for sponsorship.  This fee covers the cost of setup and maintenance, as well as the first 6 months of usage. There is a minimum sponsorship period of 6 months. Up to 12 additional months are available for an extra $20 per month. The cost of the entire length of sponsorship will be billed in one transaction the first month of sponsorship. The account can be renewed for 6 to 12 months indefinitely.

Suspension process: The expiration date is set when the account is created. Two renewal notices are sent to the sponsor of the account and to the account’s email address. The first is sent out two weeks before the expiration date, the second one week before. If there is no response to the renewal request, the account is allowed to expire. Renewal requests should be sent to the Help Center and must include: any change of legal name, permanent home address (including zip code), local home address (if different), daytime phone number.