Set Your Initial Password

To ensure uninterrupted access to computing resources, please set a personal, strong password as soon as possible. Follow the steps that best describe your affiliation with the university.

New Faculty and Staff

New Student

Undergraduate or Transfer
(Includes those who previously attended Pre-college or SAMS)
Graduate
Cross-registered
(Enrolled at another institution, but taking some classes at Carnegie Mellon.)

High School Student (attending a summer program)
- New Pre-college Registrant
- New SAMS (Summer Academy for Mathematics + Science) Registrant

New Visitors (Guest, Sponsored or Courtesy Account Holder)

If you already set your initial Andrew account password and would like to change it, please visit the Change Password interface and follow the on-screen instructions. For help, see the Change Your Password section.

What is my Andrew userID?

To determine your Andrew userID, visit the Carnegie Mellon Directory. If your email address is juser@andrew.cmu.edu then, your Andrew userID is juser.

Need Help?

Contact the Help Center
Phone: 412-268-4357 (HELP)
Email: advisor@andrew.cmu.edu