| I need help with: |
Contact: |
|
General Computing Help
|
Help Center
Cyert Hall 119
Phone: (412) 268-4357 (HELP)
Email: advisor@andrew.cmu.edu
Walk-in hours: 9am-5pm
Phone hours: 7am - 7pm
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|
After hours network connection problems
(7:00 p.m. - 9:00 a.m.)
|
Production Services
Cyert Hall A-100
Phone: (412) 268-6688
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| Cabling estimates (voice and data) |
Communications Cable Plant
Email: cp-estimates@andrew.cmu.edu |
| Cluster facilitites |
Clusters
Phone: 412-268-8776
Email: clusters@andrew.cmu.edu
|
| Cluster reservations |
Clusters
Phone: 412-268-8776
Email: cluster-reservations@andrew.cmu.edu |
| Colocation services |
Production Services
Phone: 412-268-6693
Email: wags@cmu.edu |
| Computer repairs |
Computer Maintenance Group (CMG)
Cyert Hall A-101
Phone: 412-268-2661
Email: repair@andrew.cmu.edu
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|
Computer security issues
(Securing your computer see Secure Computing)
|
Information Security Office
Phone: 412-268-2044
Email: iso@andrew.cmu.edu |
| Computing@Carnegie Mellon (C@CM) |
Cyert Hall 209
Phone: 412-268-7851
Email: c-cm@andrew.cmu.edu |
| Credit card processing services |
Administrative Computing
Phone: 412-268-4537
Email: creditcard-info@lists.andrew.cmu.edu
|
| Desktop Support Program (DSP) |
Desktop Support Program
Phone: 412-268-6959
Email: dsp@andrew.cmu.edu
Office Hours: Monday-Friday, 8:30am - 5pm
|
| Faculty and staff computer classes |
Education and Outreach
Email: computer-education@andrew.cmu.edu |
| Guided tour of the Machine Room and/or Data Communications Room (available to classes, clubs, and visitors) |
Machine Room
Phone: 412-268-6693 Email: wags@cmu.edu
Data Communcations Room
Phone: 412-268-8579
Email: Larry Gallagher
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|
Media Technology Services
(for classroom, pick-up, or event equipment and videoconferences)
|
MediaTech
Cyert Hall A74
Phone: 412-268-2430
Fax: 412-268-7484
Email: mediatech@andrew.cmu.edu
Office Hours: Monday-Friday, 8am - 5pm
Event Hours: can be scheduled in advance for Monday-Friday 8am-10pm
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Network Media Group
(for videography, web & pod casting, video streaming, media editing or duplication, etc.)
|
NetMedia
Cyert Hall 179
Phone: 412-268-3682
Email: net-media@andrew.cmu.edu |
Phone and CableTV
|
Telecom Service
Phone: 412-268-8500
Email: tcorders@andrew.cmu.edu
Braemer House - Room 102
1045 Moorewood Avenue (Driveway behind the Fraternities from Forbes Avenue just uphill of Morewood Avenue)
|
| Printing to a public printer |
Clusters
Phone: 412-268-8776
Email: kiosk-printing@andrew.cmu.edu
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| Report a compromised computer |
Information Security Office
Email: abuse@andrew.cmu.edu |
| Requesting licensed software |
Software Licensing Office
Phone: 412-268-1422
Email: software@andrew.cmu.edu
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|
Web site and documentation feedback
|
Email: documentation@andrew.cmu.edu |
