Mark is the Head IT Architect and a Senior Director for Computing Services at Carnegie Mellon. As part of the Enterprise Architecture team, Mark's focus is on Computing Infrastructure services and strategic process development and integration. As Senior Director, Mark is responsible for the results of the Planning and Project Management Office (PPMO), Help Center and Desktop Support Program, along with Cluster Services and Media Technologies.
Mark also serves as co-PI of CyDAT-a collaborative research center with the CyLAB with primary focus to advance research on distributed diagnostics. In this role Mark facilitates researcher requests for access to enterprise IT processes and data. In addition to internal responsibilities, Mark serves on the Board of KINBER, the non-profit Pennsylvania Regional Network organization providing high-speed network and network-based services to non-profit institutions in Pennsylvania. Mark also serves Internet2 as a charter member of the MACE (middleware) and Salsa (security) advisory groups.
Mark's experience includes systems administration and performance work at AT&T Bell Laboratories, plus systems and network management work at the Software Engineering Institute (SEI) at Carnegie Mellon. While at the SEI, Mark participated on the charter team of four who formed the original mission and focus of the Computer Emergency Response Team (CERT) in 1988. Mark joined Computing Services in 1996 as Director of Systems and Network Development, holding that position until transitioning to Architecture duties in 2001 and adding Senior Director duties in 2013. Mark holds a B.A. in Mathematics from St John's University in Collegeville, Mn and an M.S. in Computer Science from the University of Wisconsin at Madison.